Responsible Gaming
Gaming Should Be Entertainment
Online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach gambling with a responsible mindset and set clear boundaries for yourself.
Only gamble with money you can afford to lose, and never view it as an investment or income source.
Age Verification
Online gaming in the United Kingdom is restricted to individuals who are 18 years of age or older. By accessing our gaming platform, you confirm that you meet this legal requirement.
We take age verification seriously and reserve the right to request proof of identity at any time. If you are under 18, please do not attempt to register or participate in gaming activities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist and seek help if you recognise any of these signs in your own behaviour:
- Chasing losses: Trying to recover lost money by gambling more
- Hiding gambling activity: Being secretive about how much you gamble or spend
- Loss of control: Inability to stop gambling or stick to set limits
- Neglecting responsibilities: Prioritising gambling over work, family, or personal obligations
- Gambling with borrowed money: Using credit cards, loans, or borrowed funds to gamble
- Mood changes: Becoming irritable or anxious when not gambling
- Escalating stakes: Needing to gamble larger amounts to achieve the same excitement
- Relationship strain: Experiencing conflict with family or friends about gambling
- Financial problems: Gambling leading to debts or inability to pay bills
- Failed attempts to stop: Repeatedly trying and failing to reduce or quit gambling
If you recognise any of these signs, it's important to reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gaming activity:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a limit on losses you're willing to accept within a set timeframe
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic limits on your gaming session duration
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Request permanent closure of your account if you decide to stop gambling
These tools are available within your account settings. We encourage you to use them as part of your responsible gaming strategy.
Support & Help Resources
If you are struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare: Free counselling and support for problem gamblers and their families.
Website: www.gamcare.org.uk
Telephone: 0808 8020 133 (free and confidential) - GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain. Register to self-exclude from all licensed operators.
Website: www.gamstop.co.uk - Gamblers Anonymous: A peer-support fellowship for compulsive gamblers.
Website: www.gamblersanonymous.org.uk
International Support Services
- Australia – Gambling Help Online: Free counselling and support service.
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council: Evidence-based information and resources.
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling: Helpline and referral services.
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling.
Website: www.bzga.de
If You Need Help, Reach Out Today
There is no shame in seeking support. Problem gambling is a recognised issue, and help is readily available from trained professionals who understand what you're going through.
If you or someone you know is struggling with gambling, please contact one of the organisations listed above. They are free, confidential, and available to help.
Your wellbeing is important to us. We encourage all players to gamble responsibly and to use the tools and resources available to maintain control.